Mental health and Psychosocial Counselling Services in the workplace
Mental health and Psychosocial Counselling Services in the workplace
Objectives
- To equip social welfare personnel with the skills to identify, support, and manage initial psychological crises among workers, using CBT and SFT principles.
- To effectively decrease absenteeism and turnover rates among workers by eliminating organizational factors that contribute to poor mental health.
- To improve the productivity of the business by providing better emotional support to workers after critical incidents.
- To minimize the disability of workers by ensuring that mental health problems are recognized at early stages and effective treatment is available.
- To develop a culture of trust, support, and mutual respect in the workplace.

Implemantation Approach
Inception Phase: Commitment from top management and conduct mental health services need assessment
– Kick-off at factory
– Conduct need assessment
– Identify and train key staff to be focal points for mental health and counseling services
Implementation phase: Develop SOPs and capacity building
– Facilitate workshops to draft mental health standard operating procedures
– Capacity development training for mental health focals and social workers
– Mental health awareness
– Workshops on defining responsibilties matrix (Focal points, HR, counselors, medical staff)
Implementation phase: Addressing mental health and counseling services and Psychosocial Support
– Introduction to Mental Health, Basic counseling skills, and introduction to Cognitive Behavioral Therapy (CBT) and Systemic Family Therapy (SFT)
– Skill Development, Applied Skills, Family counseling
– Group therapy, trauma management, substance dependency
– Crisis Intervention & Supervised Practice
– Evaluation & Continuous Learning
– Supervision & Ongoing Support